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Jane

Please Fuck Up My Order

by Jane []
Published on 15/3/07 in Food & Drink
Because I didn't actually want what I asked for. I wanted that other random thing you brought me instead.

Never go out to eat with me. Things will not end well. No, I don't have an eating disorder and I'm generally fine with even a relatively high bill. I'm not stingy. However, if you go out to eat with me, you should be prepared for them to fuck up my order.

It doesn't matter where we eat. Hamburgers. Thai. Mexican. Greek. I could go to Jack 'n The Box and order a chicken sandwich. I'll be given a Bacon Ultimate Cheeseburger, hold the onions. Fuck it that I like onions. Who gives a shit?

Because, Drivl readers, I have an invisible tattoo across my forehead that reads "Please Fuck Up My Order." You need special contact lenses in order to see it, and they hand these lenses out to everyone who works in the food service. Let me tell you about it.

I believe this plague began about three months ago. My friends and I went to eat Thai food. I looked straight at the dude and I said, "I'd like red curry with beef. Two stars."

"Red curry chicken?" says the guy.
"No, beef. Red curry with beef," I say.
He says, "Okay, chicken?"
"No, BEEF," I reply. "As in cow."
"Okay," he says. "Red curry with beef."

Ten minutes later, there it is. Red curry with chicken, four stars. I also managed to curse my lactose intolerant co-worker who received a drink with real milk instead of the coconut milk he ordered. None of us got to use the bathroom for the rest of the day.

Next up; Mexican. We thought we'd try a new place they'd opened near the university. I ordered fajitas. Pretty fucking safe bet at a Mexican restaurant, right? Not until she drops the entire thing on the floor, two feet from our table, and burns off half her hand. Yeah, I felt bad about that, but I also felt bad about how it took them twenty minutes to come up with something else and by that time, everyone else had finished eating. And fajitas aren't fast food to eat, either.

So we moved on to hamburgers. Bun, bun, patty, slice of tomato and some cheese. Bit of lettuce. I can add my own ketchup and mayo, it's okay. How to you fuck up a hamburger when the customer has written down what she wants? You DON'T MAKE IT. That was another ten minutes of everyone's time wasted while they waited for my mystery meal to appear.

I should have known better than to re-visit Mexican, but I felt like Chipotle wasn't real Mexican food anyway. What Pizza Hut is to Italian food is what Chipotle is to Mexican. So in we went. I also should have known better than to try and change something from the written-on-the-menu-board-menu. But I didn't want rice in my burrito.
"No rice, please," I say.
"Okay, white rice?" he says.
"No, no rice please," I say again. "Just peppers and onions are fine."
"All right," he says, and plunges his spoon deep into the rice, coming out with a big, sticky mound.
"NO RICE!" I yell at him. He looks confused, rice perilously hovering above the burrito shell.
"You don't want rice?" he asks.
"That's right, I want onions and peppers please," I reply. The spoon slowly begins to retreat and descend. My bulging eyes watch it do one final low-speed flyby before it lands back where it came from. Come to think of it, this story shouldn't even be in this piece. With considerable effort, they actually managed to not fuck that one up.

And that brings me to this evening and the Siam Thai restaurant in Seattle. It has been a very long day, one that began at 5am and is not yet done at 8:40. The H.F. and I drove down to Siam and I order (again) red curry with beef. And out comes green curry.
"Ah, I ordered red curry," I say. At first, the guy tries to pass it off.
"Yeah, red curry. This is red curry," he says. I look at it. It's noticeably green.
"This is green curry. I ordered red curry."
"Yeah, green curry," he says. My mind goes waaaaphhhshh like a deflating soul.
"I ordered red curry," I repeat.
"I fix it," he says, but I can't take it.
"It's okay, I'll eat it," I reply. "I can't wait another twenty-five minutes for something else."
Later, we just want to get the hell out of there but they seem reluctant to come and get our debit card.
"Holy crap, I don't need fifteen minutes to ponder whether or not I'm going to pay," the H.F. says.

Those of you who've read my crap before may know that I'm not American. This is not the reason why people always fuck up my orders. I've taken to enunciating my food-related words like I'm translating Arabic at the U.N. It's become that important to me. So my conclusion (apart from the idea that I have Please Fuck Up My Order tattooed on my face) is that people are really bloody stupid. And that's all I have to say.

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23 Comments

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Oh, Jane. We love you despite your restaurant impediments. The NY Times should hire you to go out with the food critics, just to see if they can get those fancy four star spots to slip. Written on 15/3/07
Don't doubt my restaurant-fuck-ups talent. I'd order lobster; they'd bring out imitation crab. Written on 16/3/07
That's KRAB, with a K, pronounced Kay-rab (rhymes with an Alabama hick saying Arab). Written on 16/3/07
Jane Jane Jane. How quickly you forget what life is like in the old country - we're all cursed here.

Ah...the Great British restaurant experience. You place your order with a sour faced random Eastern European who speaks no english, who then walks away and spends the next 15 minutes conferring with whom one can only assume is their translator. They then place your order which gets delivered first to table 12, then table 19 - nevermind that you're on table 11 and have been bleating like so many sheep to the automaton serving the food. Eventually, after tasting it, the kind patron at table 19 sends the food over to you and while this indeed is your order it's wrong, it's cold and it's got dna from tables 12 and 19 on it.

Go ahead, complain, no one speaks english at this (or any other) eating establishment. You'll get a (very) short upturn of the corners of the mouth that constitutes more of a grimace and less of a smile and then get handed the bill (which you don't remember asking for). It's for £89 and you didn't even order alcohol.

Fuck it. Pay it and tip it (do you really want to the Russian Mafia at your door for not tipping?) and get your arse over to the pub where hopefully the random immigrant there can understand - "2 Pints please" Written on 16/3/07
You place your order with a sour faced random Eastern European who speaks no english, who then walks away and spends the next 15 minutes conferring with whom one can only assume is their translator.


Oh, so you HAVE been to Seattle :P Written on 16/3/07
haha! No unfortunately my wife and I haven't made it there yet. Would love to see Seattle and BC. Written on 16/3/07
Jane, ahh your story resonates so much. You should come to the UK, London especially, you won't even get your order taken! We're seriously thinking of setting up a business teaching Uk food people about Kiwi service levels. Hey, any goddamn service level would be a start. Written on 16/3/07
Yeah, it's hard to screw up a meat pie and can of V. OH HOW I MISS MEAT PIES AND V!!!

Do they sell V in England? Will you send me some? Written on 16/3/07
They're probably not exactly like a New Zealand meat pie, but try the British Pantry in downtown Redmond for meat pies and pasties... Written on 21/3/07
I will give it a shot... Written on 23/3/07
Phuego, why would you ever say "You should come to London"...do you dislike Jane that much??? Written on 16/3/07
So here's my thoughts: when I lived in Leeds, I dealt with British people. And I couldn't understand a damn thing they said, either, even after 17 years of my parents watching Corrie. Written on 16/3/07
Jane, We should eat together... I have the same problem everytime I eat at a resturant. Maybe when we order our meals cosmic forces will align, and two negative orders will equal two postive orders??? Written on 16/3/07
My mind goes waaaaphhhshh like a deflating soul.


I hear it every time... Written on 16/3/07
Haha! Great article Jane! I feel sorry for you though! Here's hoping they get the order right when I visit! Written on 16/3/07
it's probably your accent. my wife has a thick-ass accent she also thinks doesn't interfere with her ability to communicate with 'food service' staff -- many of whom are accustomed to hearing their second language, English, with an American accent.

I suggest you start carrying flash cards with things like "no onion", "red curry", "no rice" etc. or program a bunch of notes like that into your ipod and then you can just hold up the screen and then point at your throat indicating you are actually mute. Written on 19/3/07
I've taken to enunciating my food-related words like I'm translating Arabic at the U.N.


And I do not have a "thick-ass accent" thank you very much. Jeeze, I think it's podcast time at Drivl.

I've been here for five years; I know how to pronounce the "r" when I order something "rare." That it comes out cremated like a hooker in a tanning bed isn't my fault. Written on 19/3/07
Kiwi with a 'thick-ass accent'? Maybe if she's Maori?

How to tell between a Kiwi, Aussie, Londoner and Glaswegian - make them all say "Fish and Chips"

Kiwi says "Fush and Chups"
Aussie says "Feeesh and Cheaps"
Londoner says "Five fucking quid for some cod???"
Glaswegian says "Gae mae soom feckin Fesh ane Chips or yae get a-doin" Written on 21/3/07
What Kiwi pronounces it as Fish and Chips?

Answer to rhetorical question: Only those who've had elocution lessons.

More like "Fush and Chups" bro. Written on 21/3/07
Edited - because I'm all about equality amongst the flies Written on 21/3/07
Elocution lessons or five years of living abroad. Written on 23/3/07
I've had electrocution lessons and five years of living with a broad and I still pronounce it "gimme' some of that stuff right there".
Written on 23/3/07
Jane! CNN needs to hire you as a humorous reporter covering things that we all notice but never stop to ask "why?" OMG you are funny! Written on 17/10/08

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